Hey, how can we help?

⭐️ Where can I buy tickets? ⭐️ How do I view my ticket orders or purchase history? What should I do if I do not receive the account activation email? What should I do if I lose access to the email I used to register? What should I do if I forget my password? How do I change my password?

⭐️ When can I buy tickets? Who can buy tickets? Can I buy tickets from other sources than KSÍ Ticket Shop? How many tickets can I buy? Does my child need a ticket? Can I buy tickets on behalf of someone else?

⭐️ What type of tickets are available? How much do tickets cost? Where are the various price categories located in the stadium? Where can I find the location of my seat(s)?

⭐️ How can I buy tickets for disabled spectators? Will accessible parking be provided at the stadium? What kind of proof of eligibility should I provide?

⭐️ How can I pay for the tickets? What happens if my payment is rejected? How can I get an invoice for my purchase? Can I get a refund for my ticket(s)?

⭐️ How will I receive my tickets? When will I receive my tickets? Will there be paper tickets?

⭐️ How do mobile tickets work? ⭐️ When will I receive my mobile ticket(s)? How do I access my mobile tickets on my smartphone? Do I need an internet connection to enter the stadium? Can I print my ticket? Can I use my mobile tickets on a Windows phone? Can I use a tablet?

The QR code is not showing on my mobile ticket. Is this normal? Why are my mobile tickets not showing in the app?

⭐️ Do I have to transfer mobile tickets to the people I'm going to the match with, or can I keep all tickets on my phone? How will my recipient know that I transferred a ticket? Where can I find the list of tickets transferred/received? Can I cancel the transfer of a mobile ticket? Who can transfer a mobile ticket through the KSÍ Mobile Tickets app?

Can I have FAQs in English / Icelandic?

⭐️ What time should I arrive at the stadium?

Where can I find the match schedule?